Welcome to Pretty Pierced

1. REGULATIONS AND LICENSING:

The services provided are governed by the Skin Piercing legislation and by-laws of Hastings County Council. The Studio and artists follow and comply with the required hygiene guidelines and the Company's Hygiene procedures are available upon request. A copy of the artists registration certificates and the council bylaws are in display at the studio. All licensing information can be found on Hastings Borough Council website.

 2. RISK AND LIABILITY:

All the procedures/treatments carried out at the Studio involve breaking the skin and is therefore creating a wound which will carry a risk of scarring and/or infection. All procedures are carried out in a clean environment certified by our Local Health Authority. All artists are inspected and licensed by our Local health Authority. The Studio and the Artists follow strict hygiene and sterilisation procedures as advised and approved by the Local Health Authority and Best Industry Standards. These procedures are available upon request. The Artists and the Company will provide full advice and support at the point of treatment and printed advice is stated in brief on the pink copy of the consent form as well as in full in the aftercare guidelines document. These aftercare guidelines can also be found on this website https://prettypierced.co.uk/aftercare

As much as we can provide and support, we cannot however control the aftercare and the environment of the treated area after it has left the Studio and therefore the Artist or the Company cannot be held liable for any infection, scarring, reaction or rejection within the treated area or any part which may be affected.

 3. AGE REQUIREMENTS:

The age requirements are set by licensing guidelines and the company's insurance with ID required. All are 18+ and require photo ID if appearing under the age of 25. Parental or legal guardian consent for under 18 is as follows:

Ear Lobes (1sts) :     8yrs + with parent /legal guardian present and both IDs

Ear Lobes (2nds):    12yrs+ with parent /legal guardian present and both IDs

Cartilage :                 14yrs + with parent /legal guardian present and both IDs (photo)

Industrial:                 18yrs+ with photo ID

Nose :                        16yrs + with parent /legal guardian present and both IDs (photo)

Navels :                     16yrs+ with parent /legal guardian present and both IDs (photo)                

Face :                        16yrs + with written consent and both IDs (photo)

Oral:                         18yrs + with written consent and both IDs (photo)

Nipples & intimate: 18yrs + with photo ID 

 4. ID AND CONSENT DOCUMENTS - THE ESSENTIAL BIT:

If you appear under the age of 25, we will ask for ID to confirm 18yrs+ as required by UK law, EHO bylaws and insurance specifics. Under 18yrs require birth certiicate and below legal guardian document.

Valid (in date) photo IDs accepted include:

- Passport

- Driving licence

- Provisional Driving Licence

- Student ID with birth certificate

- Government issued bus pass with birth certificate

- Other forms of ID may have to be checked with the council and/or insurance company. This can take time/days, and we may not be able to carry out the treatment in the timeframe you require If this means missing your appointment your deposit will be lost.

PARENT/LEGAL GUARDIAN consent for under 18s:

Parental/legal guardian consent is required for piercings only under the age of 18.

Where this is applicable, the studio requires the consent and ID from BOTH parent/legal guardian and the minor receiving the piercing. The minor must be accompanied by the consenting parent/legal guardian during the treatment.

 ID required for consenting adults:

Parent to minor with same surname:        Photo ID with legal name confirmation e.g. passport, driving licence

Parent to minor with different surname:  Photo ID plus document showing name change e.g. marriage certificate, deed-poll, child benefit etc  

Legal guardian:                                             Photo ID plus document to show legal guardianship e.g. child benefit or legal custody document

 PLUS ID required for the minors:              Minor age 6-17 (first lobes) - birth certificate

                                                                     Minor age 12-17 (other piercings) - Photo ID e.g. passport

 We cannot accept consent from any other adult other than proven legal guardian. This is a requirement by the Environmental Health Office and our insurance company. It is in the safety interest of the customer receiving the treatment as well as the studio and its artists. We are professionals and will not make exceptions if it's against by-laws.
 

All services require customer consent and sometimes parental consent. Before every and any treatment is carried out, a consent form is provided for your information of risks and liability and must be signed with honest answers given. The company reserves the right to refuse service if any information or documentation is not provided to the requirements of the studio and legislation. The customer undergoing the treatment must sign consent of their knowledge and acceptance of the treatment.
 

5.  OFFERS AND PROMOTIONS:

Any discounts and promotions offered by the artits at the Studio are in good faith and subject to availability. All offers work on a discounted/reduced basis to our standard pricing structure and can be removed, amended or discontinued at any time. All offers and promotions are available at set or advertised times only and cannot be extended, carried over or used on unadvertised days/times/periods. Offers that require an offer code, promotional flyer or loyalty card must be presented to reclaim the offer. Offers are subject to availability and cannot be shared between customers or appointment times. Offers are always at the company’s discretion.
 

6.  BOOKINGS AND DEPOSITS: 

As a service provider, the business is all about time allocation so securing your time is key for running the business, giving the right time allocation per customer and allowing the artists to prepare for the works to be carried out.  Therefore, any bookings that require a deposit is non-refundable deposit to secure your appointment and the artist’s time.

Once a deposit has been paid, the appointment can be changed or cancelled, and the deposit will be transferred to a new appointment if at least 24 hours’ notice is provided. Deposits can only be held and transferred for a maximum of 3 months.

If you are unable to fulfil your appointment due to failure to provide the required documents, ID, guardian requirements or fulfil the booking terms and conditions then your deposit will be lost to pay for the missed time of the artist. If we can rebook you on the same day we can honour 50% of the deposit, and 50% will go towards paying for the missed time we could have booked for someone else.
 

7.  AFTERCARE ADVICE AND SERVICE:

With every service, we are here every step of the way to advise and support you. Before, after, during, after and even after hours via Facebook messenger and email; there is always someone here for you! Before every service you will be asked to read, complete and sign a consent form which you be asked to take a photo of. The consent form informs you of the risks and liability of the treatment and it also informs you of the aftercare advice and where the full advice. You will also receive a full printed aftercare guideline document (or where you can find our online guidelines) after each treatment and the artist will explain the process and importance of aftercare.  It is your responsibility to follow the advice given and contact us with any queries or concerns. We cannot be held responsible for what happens outside of the studio.

Wash your hands before touching the piercing site. Spray the piercing with sterile wound saline twice a day for 6 weeks. Do not touch, twist or lay on it for 6 weeks. Come back for your aftercare check up at 6-8 weeks. Full details on your print out.

 8. GIFT VOUCHERS: 

Gift vouchers can be purchased in the studio and can be used for any services provided in the studio. They cannot be redeemed online. The have a validity date of 12 months from date of purchase with an expiry date clearly stated on the voucher. Any gift vouchers given away in competitions or promotions can have a shorter validity life and this will be stated on the voucher. Cash change cannot be given from vouchers, any change due will be returned in voucher form with the smallest denomination of £5. 

 9. CANCELLATIONS AND REFUNDS: 

As a service provider, the business is all about time allocation and is serviced by self-employed artists who carry out a certain amount of preparation before the service begins. Once a service has started, payment is required. We do not refund chickening out. 

 10.  PRIVACY POLICY:

According to new regulations about holding personal details we have the following policy information: When you complete a consent form, it also asks you for your email or phone number address, this is asked in case you forget your aftercare or consent forms and then we can email them to you. Nothing more. There are no mailing lists .
On all occasions, providing your email address is completely optional. As we only use it to send you the information on the service you would have just paid for, if we can’t send it to you then it’s your responsibility to remember what we have verbally told you or you can access our terms on our website in your own time. Your data is required by EHO to be retained securely for a term of 3 years and adheres to GDPR regulations. After 3 years, all information is destroyed securely.